About Us
Used-car buying you can trust
Pola Kaitori is the car-buying service of Pola Co., Ltd. Here is what we offer.
1Services
Used-car buying, free appraisals and home-visit appraisals.
2Features
High-price buying, simple paperwork support, and same-day cash payment in some cases.
3Vehicles we buy
Standard cars, kei cars, commercial vehicles, accident-history cars and imports. We also buy non-drivable vehicles, large trucks, cranes, dump trucks and cars with unpaid auto loans.
4Process
Inquiry: apply on the web or by phone. Appraisal: we check mileage, scratches and repair history. Contract: once we agree on a price, we sign and take over the vehicle.
5Why choose us
Transparent appraisals, polite customer service, and after-sales support such as help with the vehicle inspection.
6Good to know
We recommend getting multiple quotes, and watch out for companies that give unusually low appraisals. Pola Kaitori is confident in its high prices, and if the timing works, we buy for cash on the spot.
Company information
- Operator
- Pola Co., Ltd. (Pola Kaitori)
- Address
- 2080-2 Oaza Nakakugi, Nishi-ku, Saitama City, Saitama Prefecture
- Phone
- 048-783-3222
- Toll-free
- 0078-6015-18661
- Fax
- 048-783-3221
- License
- Saitama Prefectural Public Safety Commission, Secondhand Dealer License No. 431060026988
Frequently asked questions
What is the difference between a trade-in and a buyback?
The two have clearly different purposes. A trade-in is a way of selling your car so that you can buy your next one. A buyback does not depend on whether you buy a new car.
A trade-in assumes you are buying your next car. You sell your old car and buy a new one at the same time. Some used-car shops work this way too, but "trade-in" usually means a deal at a dealership. It suits people who plan to buy a new car, because the money from the sale goes straight toward the purchase price, and doing everything at one shop is convenient.
A buyback is a simple sale. Whether or not you buy another car, the money is yours to use however you like, such as toward a purchase or into savings. You ask a used-car buyer or specialist shop for an appraisal. They check everything from model and mileage to condition and decide the price based on resale value.
Can you buy a car that has broken down?
Many people think a broken-down car can only be scrapped. These days, even a car that does not run can usually be sold for a fair price. Japanese cars are very popular overseas, so a car that would not sell in Japan can still find a buyer, and even without used-car value, parts can have a price on their own.
Even if a car is badly damaged and has to be dismantled, the iron it contains is in growing demand worldwide. Do not give up because a car has problems. It is important to find a buyer who will pay as much as possible.
Can you buy a car with an expired inspection?
Many people assume that a car with an expired inspection cannot be sold and leave it in the garage. It is true that the law forbids driving such a car on public roads, so some owners do nothing. In fact, it can be sold just like any other car.
Can you buy a car that still has a loan?
Yes, you can sell a car that still has a loan, but there are a few important points. Unlike other goods, a car has a registered owner and management responsibility, so basically only the owner can sell it.
Check the "owner's name" on your vehicle inspection certificate. Is it your name, or the dealer's? How you sell the car changes a little depending on who the owner is.
What documents and preparation do I need to sell my car?
The sales process and the documents you need are listed on our Buying page. We also welcome anyone who simply wants to know what their car is worth today. Appraisals at our shop or at your home are free.
